General FAQ

88i FAQ — Answers to All Your Questions

Whether it's about your account, deposits, bonuses, games, or withdrawals — you'll find the answer here. Our support team is always ready to help.

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Select a category below to find your question and jump straight to the answer.

Account & Registration

Find answers here to all questions about creating a new account, logging in, resetting your password, and updating your profile on 88i.

Deposits & Withdrawals

Detailed information on how to deposit using bKash, Nagad, and Rocket — including minimum amounts, processing times, and troubleshooting.

Bonuses & Promotions

All questions about eligibility and terms for the Welcome Bonus, daily cashback, referral offers, and VIP benefits.

Game-Related Questions

Rules, strategies, and troubleshooting for Slots, Fish Games, Live Casino, and Sports Betting.

App & Technical

A step-by-step guide to downloading, installing, and updating the 88i app, plus what to do if you run into issues on mobile.

Security & Verification

KYC verification, two-factor authentication (2FA), suspicious login scenarios, and best practices for keeping your account secure.

88i FAQ — Details

Account & Registration

Signing up on 88i is quick and simple. On the registration page Enter your mobile number, password, and the required details. Once you verify the OTP, your account will be activated. The entire process takes just 2–3 minutes.

No. Under 88i's rules, each person may only hold one account. If multiple accounts are found, both may be suspended and any balances forfeited. Play fair and enjoy the benefits.

On the login page and click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Verify with the OTP and set a new password. Make sure your new password includes uppercase letters, numbers, and special characters.

KYC verification is required for withdrawals above a certain amount. Simply upload a photo of your national ID or passport to complete verification. Verified accounts enjoy higher withdrawal limits and added security.

Yes, to change your mobile number, go to your profile settings. After verifying your old number via OTP, you can set a new one. If you run into any issues, contact our support team.
Deposits & Withdrawals

You can deposit on 88i via bKash, Nagad, Rocket, and bank transfer. The most popular options are bKash and Nagad, both of which credit your account instantly. On the Deposit page and choose your preferred method.

The minimum deposit on 88i is only BDT 100. Start small to get a feel for the platform, then play with larger amounts when you're ready. No hidden charges — every penny you deposit goes straight to your account.

Deposits via bKash and Nagad are typically 1–5 minutes credited to your account. Bank transfers may take 1–2 hours. If more than 15 minutes have passed, contact support with your transaction ID.

Minimum Withdrawal BDT 300 and the maximum daily limit for verified accounts is BDT 50,000. Unverified accounts have lower limits. Complete your KYC verification to enjoy faster withdrawals.

Most withdrawals 15–30 minutes processed. During peak hours or for large amounts, this may take up to 24 hours. Withdrawal requests cannot be cancelled once submitted, so please confirm the amount before applying.
Bonuses & Promotions

New members on their first deposit 100% Welcome Bonus For example, deposit BDT 1,000 and receive an extra BDT 1,000 in bonus. A wagering requirement must be met before the bonus can be cashed out. For full terms Terms and Conditions page.

Daily Log In and claim your daily bonus from the dashboard. Log in 7 days in a row to earn a special reward. The daily bonus amount BDT 50 to BDT 500 depending on your VIP level.

Yes, when you refer a friend, both of you receive a bonus. You can find your referral link in your profile. Once your friend registers through that link and makes their first deposit, the referral bonus will be credited to your account. The more you refer, the more you earn.

Bonuses cannot be withdrawn directly. You must first meet the wagering requirement by placing a specified amount in bets. Once the requirement is fulfilled, any winnings from the bonus can be withdrawn. Full terms are available on the Promotions page.
Game-Related Questions

88i offers an extensive game library:
  • Slot Games — High-paying slots across hundreds of themes
  • Fish Game — Thrilling fish hunting games
  • Live Casino — Play live with real dealers
  • Sports Betting — Bet on cricket, football, and more
All games work seamlessly on both mobile and desktop.

88i's Slot Games' RTP is generally 96%–98% within that range. RTP information for each game is listed on its game page. Keep in mind that slots are powered by a Random Number Generator (RNG), so every spin is independent and not influenced by previous results.

In Fish Game Hunt fish swimming across the screen — bigger fish mean more points. Choose from a variety of weapons, each with its own power and cost. Bonus rounds offer the chance to win massive rewards. Start with smaller bets to get the hang of it.

If you get disconnected, the result of that round is saved on the server. When you reconnect, the game will resume from where you left off or display the result. Your bet amount remains safe. For the best experience, play on a stable internet connection.
App & Technical

On the Download page and download the app via the Android APK or iOS link. On Android, enable "Install from Unknown Sources" in your settings before installing. On iOS, download via Safari and follow the on-screen instructions. Once installed, log in with your account.

You will receive a notification when a new update is available the next time you open the app. Download Page Download the latest version and install it over the existing app. Your data and account will not be affected. Keeping the app updated gives you access to new games and features.

Follow the steps below:
  • Force close the app and relaunch it
  • Restart your phone and try again
  • Clear the app cache (Settings › Apps › Clear Cache)
  • Uninstall the app and download the latest version
  • If you experience issues, play via the website and notify support
Security & Responsible Play

Yes, 88i is internationally licensed and secured with SSL encryption. Your personal information and transactions are completely safe. Our Privacy Policy your data is not shared with any third parties.

Go to the "Security" section in your profile settings to enable two-factor authentication. You will receive an OTP on your mobile each time you log in. Even if someone knows your password, they will not be able to access your account.

88i takes responsible gaming seriously. You can set daily/weekly deposit limits, session time limits, and enable self-exclusion from your profile settings. For more details, visit our Responsible Gaming page. Remember — gaming is meant to be enjoyed, not to become an addiction.

Learn more about 88i

88i is one of Bangladesh's most trusted online gaming platforms, enjoyed by thousands of players every day across a wide range of games. This 88i FAQ page is designed to help both new and existing members find answers to any question quickly. Our support team is available 24/7, seven days a week.

Why choose 88i?

88i stands out among online platforms by making security, transparency, and player convenience its top priorities. International licensing and SSL protection ensure your data and funds are fully secure. Fast deposits and withdrawals save you time. Competitive bonuses and promotions give you more chances to win.

Payment & Security

All payment processing on 88i is fully encrypted. When transacting via bKash, Nagad, or Rocket, your financial details are never stored. Every transaction generates a reference number you can use to track its status at any time. If an issue arises, share that reference number with support for a fast resolution.

Winning Tips & Strategies

There is no guaranteed winning strategy on 88i, as all games run on a fair RNG system. That said, a few smart practices can improve your overall experience. Set a budget and play within it. Use free spins and bonuses to practice without risk. Win page for more in-depth strategies and insights from experienced players.

Ways to Get Support

If you can't find your answer in this FAQ, contact our support team directly. Live chat is the fastest option — you'll typically get a response in 2–5 minutes. Email support provides detailed replies within 24 hours. Our support team is here for you, so no question is too small. We're always on hand to help with any issue related to your account, deposits, or games.

Responsible Gaming — Our Commitment

88i believes gaming is entertainment — not a source of income. We encourage all our members to play responsibly. You must be 18 or older to participate. Set a daily limit and stick to it. Prioritize time with family and friends over gaming. If you feel gaming is becoming an addiction, please reach out to our Responsible Gaming page for assistance.

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